Q: What is Cosforia?

A: Cosforia is a place to buy affordable cosplay supplies from a fellow hobbyist. Here, you can expect exceptional service so you have the best online shopping experience possible.

Q: How long will it take to receive my costume?

A: I require at most 1 business day for processing the order. From there, I ship using priority mail for FREE. I'm shipping from California, USA. Depending on which state you're in, priority mail will take between 1 - 3 days to deliver. Please note that as of right now, we only ship to addresses in the contiguous United States, although this may change in the future.

Q: How do you package my costume?

A: It depends on the costume, but I usually wrap your costume in packing tissue, then put it in a ziplock bag, then wrap the whole thing in a couple layers of bubble wrap, and finally put it in a priority mail cardboard box. I do all this to so your purchase arrives at your doorstep undamaged.

Q: What about returns and exchanges?

A: If you are unsatisfied with your purchase for any reason, just notify me within 14 days of receiving it. Then ship it back to me (unless the issue was my fault, you’ll need to pay return shipping), and when I receive it in the condition I sold it to you, I'll issue your refund immediately, less the shipping cost of the original order (again, unless the issue was my fault, in which case you get a full refund). I also do exchanges, so please let me know if you’d like to do that instead.

Q: My question wasn't answered!

A: Please ask me directly! I love to hear from you guys, and will do my best to help.You can reach me at info@cosforia.com.

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